Enterprise Network Operations
Comprehensive Support for Your Mission
The backbone of any successful enterprise is its information network. Is your network reliable, accessible and secure? Does it deliver the capacity your users need? Keeping the enterprise operating smoothly requires a broad, deep and comprehensive effort. Enterprisewide strategic planning means that you can be proactive in meeting your mission challenges while keeping day-to-day operations humming smoothly. We develop the programs, applications and systems that help keep your team on task and you connected with personnel in the field and other DoD organizations. Of course we keep your networks safe and secure 24x7x365.
24x7x365 Action Request Center Support
In a global environment, network shutdown is a nightmare that mission-critical operations cannot afford. STG provides action request support using Remedy ITSM — the industry standard that provides proactive and continuous improvement of service to IT staff in complex enterprise environments.
Service Desk Support
We provide service desk support to end users in mission-critical services, including Tier 1, 2 and 3 support for IT networking, hardware and software. We work hard to make troubleshooting solutions faster and easier.
24x7x365 Enterprise Security Event Monitoring and Response
Intruders do not keep regular business hours. STG’s intrusion detection and protection systems are on duty 24x7x365. We help you identify network attacks, track them and stop them while providing you with the data for investigation.
Network Engineering
Network performance can directly impact your ability to get the job done. STG supports any kind of networking equipment made, including NIPRNET, SIPRNET and DREN.
System Engineering
STG designs systems for today’s global environment. We collaborate with you to determine your requirements, design the system, and plan and execute migrations and integrations with other existing systems and networks. Because so many of our customers’ sites are distributed, STG engineers systems that can be remotely accessed and managed. Our systems support data centers, BlackBerry, messaging, operating systems and the active directory system.
Military Exercise Support
Connectivity to the global information grid is vital for forward deployments. We provide IT support services to the military for exercises anywhere around the world. STG is there, ensuring that your personnel have complete access to networks, data, information and applications.
Military Test Support
STG provides complete IT support for military tests. We gather and configure equipment with appropriate software, test it, transport it to the test site and securely deploy it. When the test is completed and data collected, we gather the equipment, securely wipe all drives and return it to warehouse for next time.
Network Operations Facility/Data Center Relocation Support
When it is time to relocate operations, STG is there to provide a seamless transition. We do not just move data and computers — we can help you design and prepare all facets of the new facility, including cubicles, workstations, air handlers, electrical systems and even bathrooms and kitchens. Best of all, it is done with no downtime and no disruption to services.
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